As the festive season draws near, cybercriminals will pull out all the tricks in the book to try and cheat consumers out of their hard earned cash.

“Cybercrime is becoming increasingly sophisticated with fraudsters constantly finding new ways of carrying out their unlawful conduct, especially during busy periods like the festive season. Consumers should therefore be extra vigilant with their banking information and login details at all times,”

While the rapid growth of technology presents us with boundless opportunities, it also requires vigilance to prevent consumers and business being vulnerable to cybercrime. “As a responsible tech information provider, we have, therefore, taken upon ourselves the obligation to constantly educate and inform consumers about the many ways that fraudsters use the internet to try and rip them off,”

* Always keep your PIN and password secure. If you think your PIN or password has been
compromised, change it immediately either on the Bank’s App, Online banking or at your nearest
ATM or branch.
*Remember to change your passwords and PIN’s regularly.
*Never use the same username and password for banking as you use on other apps and websites like
social media and email.
*Download the Bank’s App to keep track of your accounts and transactions and have additional
security with you 24/7. From a security point of view you can approve legitimate transactions and
stop fraudulent Online Banking transactions, report fraud for any suspicious transactions, and
temporarily block or cancel your cards.
*Log on to your bank’s website by typing in the web address yourself instead of accessing it via
Google search as this may lead you to a spoofed site.
*Always do internet banking on a secure computer that you regularly use at home or work. Never do
Online Banking in public areas such as Internet Cafe’s or shared computers, as you can never know
what software is loaded that may compromise your transactions.
*Download free Trend Antivirus and Antimalware for your computer and/or smartphone.
*Update your smartphone and computer with the latest software and app updates.
*Never open suspicious or unfamiliar e-mails or attachments, and never click on links in emails or
SMS’s. Criminals make emails and SMS look legitimate and often bait you with scare tactics to
confirm your account details or to login to prevent your account from being closed. They even
incentive you to win something or get something for free in order to get access to your account.
*Criminals may sometimes call you and pretend to be from your bank, service provider or a
reputable retailer. During this conversation they may ask you to verify personal and banking
information. It will be safer for you to hang up and call the company directly to verify if the
call is legitimate.
*Only make online purchases with your card on reputable websites that are verified as secure sites
(look for the lock icon in your browser and ensure that the address starts with https://).
*Never save usernames, passwords or PINs on your cellphone or computer as it may allow others to
access your banking without your permission.

Although the above tips are by no means conclusive, they will go a long to ensure that consumers keep their money safe over the festive period.“Taking the necessary measures to protect yourself against online banking fraud can give you peace of mind knowing that you can have a stress free festive season with your loved ones,”