Attention, Samsung computer owners: the company would like to strongly urge you to avoid upgrading to Windows 10. It’s not because of Microsoft’s upgrade tactics, it’s because Samsung sucks at updating drivers.

Reports have been flowing in for nearly a year from Samsung PC users who either can’t install the upgrade or can’t get critical hardware to work after the install. Rather than directing them to a real solution, Samsung reps have been telling customers that are having issues with the Windows 10 upgrade “we don’t suggest installation of Windows 10 to any Samsung laptop or PC.”

Nearly two years after the first builds were made widely available, Samsung is still telling customers “the drivers that we have on our website are not yet compatible to the latest version of Windows.” OK, it takes time to get updated drivers for old hardware ready. No one’s going to argue that with you, Samsung. But 18 months?

It’s not as though Microsoft has been quiet about the impending arrival of Windows 10 or their desire to leave Windows 8 in the rearview mirror. The first Windows 10 downloads were made available all the way back in October of 2014. Consumers got their hands on a preview build three months later. Microsoft announced the impending RTM for July 2015, and that’s when it hit.

To make matters worse, Samsung is also advising its customers to contact Microsoft for further assistance. Anyone who owns a problematic Samsung machine out there, you go ahead and do that and let us know how eager Microsoft is to clean up Samsung’s mess.